December 27, 2023
Understanding Customer Engagement and Interaction
It can be described as merchants’ laser-focused attention on their customers, which they use to better understand them and to more effectively address their needs…
December 6, 2023
Client Engagement Strategies that Work
Consumers are more involved than ever in their own sales journey and are less trusting of traditional marketing tactics than ever before. On top of…
November 22, 2023
3 Keys to Customer Appreciation
Consumers are more involved than ever in their own sales journey and are less trusting of traditional marketing tactics than ever before. On top of…
November 1, 2023
Ways to Improve Your Foot Traffic
Businesses succeed when they have a steady flow of new and returning clients, but acquiring and retaining these clients can be complex for salons &…
October 18, 2023
How to Increase Positive Customer Reviews
While around 72% of consumers won't take any action without having first read an online review, only about 23% of consumers have ever submitted one…
October 4, 2023
Simple Keys to Improving Employee Loyalty
Employees who feel valued and appreciated can be a merchant's best allies, offering their allegiance and best performance in return. Therefore, reinforcing employee loyalty with…
August 30, 2023
Top 5 Scheduling Tips for Savvy Salons
A strategy without action is just an idea. Your merchants should now be able to identify what about their marketing efforts is not working and…
August 2, 2023
Minimizing Stylist Turnover
It is more efficient to retain existing employees than it is to hire and train new ones, from a productivity and a cost perspective. Taking…
