January 7, 2026
5 Reasons You Should Be Watching Your Competition in Early 2026
Competition in the salon industry is not a bad thing. It will keep you on your toes and force you to get creative about how…
December 24, 2025
3 Easy Steps to Achieve Authenticity in Your Business in 2026
The power of stories to resonate and build trust with an audience is infinite. That's why developing an authentic brand story is crucial in connecting…
December 10, 2025
REACH.ai helps Beauty & Wellness Thrive during the Holidays!
As we look to help each of our valued customers close out the 2025 holiday season as stone as possible, our number one goal at…
November 26, 2025
Credit Card Scams during the Holidays!
The good news is, it doesn’t take big bucks to protect your salon against fraud. All it takes is some strategic, proactive planning to protect…
November 12, 2025
Signs Your Customers Are Just Not That Into Your Marketing – Part 3
A strategy without action is just an idea. Your merchants should now be able to identify what about their marketing efforts is not working and…
October 29, 2025
Signs Your Customers Are Just Not That Into Your Marketing – Part 2
Now that merchants have identified that their marketing efforts aren't working, they'll want to understand why. This post delves into the reasons customers may be…
October 15, 2025
Signs Your Customers Are Just Not That Into Your Marketing – Part 1
Customer experience drives loyalty. This means salons must engage with customers often and in meaningful ways. One way to accomplish this is through the use…
October 1, 2025
How to Handle Bad Reviews
The best defense is a good offense. Use these guidelines to develop an effective communication strategy so you know how to react to negative customer…
September 17, 2025
How Surveys Can Help Salons & Spas Thrive
Customer experience drives loyalty. This means salons must engage with customers often and in meaningful ways. One way to accomplish this is through the use…
September 3, 2025
Reasons Your Location Shouldn’t Matter
Most U.S. consumers are willing to travel up to 20 minutes for routine transactions, including salon and spa services, which means that a salon owners…
