January 10, 2024
The Tricky Navigation of Negative Reviews
Authenticity Reigns In 2024 everyone has a voice, and that can mean a lot of different things for SMBs. We have already discussed the importance…
December 27, 2023
Understanding Customer Engagement and Interaction
It can be described as merchants’ laser-focused attention on their customers, which they use to better understand them and to more effectively address their needs…
December 13, 2023
3 Hot Tips to Engage Customers Through Email
Put thought and effort into the narrative...Email marketing is an important part of any business. It is an opportunity for merchants to stay connected to…
December 6, 2023
Client Engagement Strategies that Work
Consumers are more involved than ever in their own sales journey and are less trusting of traditional marketing tactics than ever before. On top of…
November 29, 2023
Be Prepared to Make it MORE Personal in 2024
Finding the balance between technology and humanity. According to a study released by the Harvard Business Review, 80% of marketers have found that maintaining the human…
November 22, 2023
3 Keys to Customer Appreciation
Consumers are more involved than ever in their own sales journey and are less trusting of traditional marketing tactics than ever before. On top of…
November 15, 2023
Top 2023 Employee Productivity Tips
Employees are your merchants most valuable assets. Their enthusiasm and commitment to their work and place of employment can ensure or hinder business growth. Here's…
November 1, 2023
Ways to Improve Your Foot Traffic
Businesses succeed when they have a steady flow of new and returning clients, but acquiring and retaining these clients can be complex for salons &…
October 25, 2023
Reasons Your Location Shouldn’t Matter
Most U.S. consumers are willing to travel up to 20 minutes for routine transactions, including salon and spa services, which means that a salon owners…
