November 22, 2023
3 Keys to Customer Appreciation
Consumers are more involved than ever in their own sales journey and are less trusting of traditional marketing tactics than ever before. On top of…
November 15, 2023
Top 2023 Employee Productivity Tips
Employees are your merchants most valuable assets. Their enthusiasm and commitment to their work and place of employment can ensure or hinder business growth. Here's…
November 1, 2023
Ways to Improve Your Foot Traffic
Businesses succeed when they have a steady flow of new and returning clients, but acquiring and retaining these clients can be complex for salons &…
October 25, 2023
Reasons Your Location Shouldn’t Matter
Most U.S. consumers are willing to travel up to 20 minutes for routine transactions, including salon and spa services, which means that a salon owners…
October 18, 2023
How to Increase Positive Customer Reviews
While around 72% of consumers won't take any action without having first read an online review, only about 23% of consumers have ever submitted one…
October 11, 2023
How Surveys Can Help Salons Thrive
Customer experience drives loyalty. This means salons must engage with customers often and in meaningful ways. One way to accomplish this is through the use…
October 4, 2023
Simple Keys to Improving Employee Loyalty
Employees who feel valued and appreciated can be a merchant's best allies, offering their allegiance and best performance in return. Therefore, reinforcing employee loyalty with…
September 27, 2023
How to Handle Bad Reviews
The best defense is a good offense. Use these guidelines to develop an effective communication strategy so you know how to react to negative customer…
September 13, 2023
Signs Your Customers Are Just Not That Into Your Marketing – Part 2
Now that merchants have identified that their marketing efforts aren't working, they'll want to understand why. This post delves into the reasons customers may be…
September 6, 2023
Signs Your Customers Are Just Not That Into Your Marketing – Part 1
Customer experience drives loyalty. This means salons must engage with customers often and in meaningful ways. One way to accomplish this is through the use…
