New Features & Updates

2021.26.05 Release

Updates to the REACH™ platform:

REACH gets better every day because of our clients’ feedback and suggestions. Ultimately, guests want more convenience and cost savings and salon owners need more free time and ways to generate revenue. REACH uses best-in-class technology to deliver all the above by contacting your unbooked guests at the right time to automatically fill empty appointments without any additional effort from your staff.

What's New?

Online Booking Enhancements

Your providers are the backbone to your business and many guests have their preferred provider they typically work with. Now upon arriving to book a service, your guests will be able to view available openings by provider or service with one click.

Our new Call-to-Book feature will give your guests a quick and easy way to call your location if they prefer to book over the phone. Your guests can simply tap on any mobile device to start a call without having to know your phone number.

We are all about a faster and more convenient booking experience for your guests, and these new features will certainly enhance that goal.

What’s Been Updated?

Our world-class team performs ongoing research to develop, design, and test our solutions to optimize clients’ online experience. The evolution of our platform may include the look, feel, or ease of use of our platform. Some recent and notable improvements include:

  • General updates and improvements to the REACH Dashboard.

  • Revenue details attribution enhancements to the REACH Dashboard.

  • Auto-response updates for SMS customer replies.
  • Various code optimizations updated for overall platform stability and performance.

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