New Features & Updates

2020.21.09 Release

About the REACH™ platform:

World-class client experience is a 360-degree engagement cycle. Salon or Spa clients seamlessly flow between their in-store services and the automated on-line connections, offers, and communications provided by the REACH™ platform. By consistently upgrading core learning and analytics products, REACH™ ensures you are always equipped with the industry’s leading-edge automation technology.

What's New?

Intuitive Location Selection

Get notifications on the active status of REACH functionality across multiple locations concurrently with enhanced indicators within the platform.

Custom Business Avatars

Tailor the impression your brand makes on clients by uploading a default logo or image to represent the business across a variety of digital communications.

Enhanced User Experience

Optimize client interactions with smoother, simpler, and more attractive process flow and improvements to the look and feel of the overall transaction experience.

Intuitive Location Selection

Get notifications on the active status of REACH functionality across multiple locations concurrently with enhanced indicators within the platform.

Custom Business Avatars

Tailor the impression your brand makes on clients by uploading a default logo or image to represent the business across a variety of digital communications.

Enhanced User Experience

Optimize client interactions with smoother, simpler, and more attractive process flow and improvements to the look and feel of the overall transaction experience.

What’s
Improved?

REACH Payment:

Resolved multiple minor usability issues within the “My Income” ledger to provide better clarity and accuracy for merchants in multiple payment and dashboard scenarios.

REACH Booking:

Resolved multiple booking syncing issues including proper appointment confirmation, access to previously purchased services, and association with the correct provider.

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